🐟 Fish Treat Gift Mechanism

Fish Treats (小鱼干) are the App's exclusive virtual asset used for translation and recognition features. Upon subscribing, Fish Treats are automatically credited to your account at the start of each billing cycle:

Additional Member Benefits

• Renewal charges are processed within 24 hours before the end of the current billing period by App Store / Google Play.
• Once a renewal is processed, that renewal period is non-refundable (per Apple/Google platform policies).
• You can view your next renewal date at any time via your device's subscription management page.
• If payment fails, your membership may be suspended after a grace period per platform rules.

At first subscription, we will remind you of the auto-renewal terms in the App, and the platform will send you a notification before each renewal.

You can cancel your subscription at any time. After cancellation, your membership benefits will remain active until the end of the current billing period and will not be terminated early, nor will any remaining fees be refunded.

iOS (iPhone / iPad) Cancellation:

Android (Google Play) Cancellation:

All subscription charges are processed through Apple App Store or Google Play. Refund requests must be submitted to the respective platform; SCNET does not process refunds directly.

Apple App Store Refunds:

• Visit reportaproblem.apple.com to submit a refund request.
• Apple will review the request per their refund policy (typically eligible within 48 hours of purchase).
• Apple's refund policy is the final authority.

Google Play Refunds:

• Visit play.google.com/store/account/subscriptions to manage your subscription.
• New subscriptions may be eligible for a refund within 48 hours of purchase.
• Google's refund policy is the final authority.

EU Users: Under the EU Consumer Rights Directive, the 14-day cooling-off period for digital content is waived once delivery begins. However, your statutory rights regarding material defects remain unaffected.

Australia Users: Nothing in these terms excludes, restricts or modifies any rights you may have under the Australian Consumer Law.

We reserve the right to adjust subscription prices. In the case of a price increase, we will:

• Notify you at least 30 days in advance via in-app notice or platform message;
• Apply the new price starting from your next renewal cycle;
• If you do not accept the new price, please cancel your subscription before the new price takes effect.

Price decreases take effect immediately and apply from the next renewal cycle.

We may periodically offer free trial promotions. If a free trial is available:

• The trial will automatically convert to a paid subscription at the end of the trial period unless you cancel at least 24 hours before the trial ends;
• Each Apple ID / Google account is typically limited to one free trial of the same subscription type;
• Specific rules for trial periods will be outlined in the promotion details.

If no free trial is currently active, the trial option will not be displayed on the subscription page.

• Subscriptions are linked to your Apple ID or Google account and are non-transferable.
• Membership benefits can be used on the number of authorized devices associated with the same Apple ID / Google account.
• After changing devices, log into the App with the same Apple ID / Google account and tap "Restore Purchases" to restore your membership benefits.
• Changes to device ID do not affect membership status — the platform account is the authoritative source.

We strive to maintain continuous service availability, but the following may cause temporary interruptions:

• System maintenance (typically with 24 hours advance notice);
• Force majeure events (natural disasters, network failures, etc.);
• Third-party service outages (App Store, Google Play, etc.).

Brief interruptions due to system maintenance (typically under 2 hours) are not grounds for refund. If service is unavailable for more than 72 hours due to our fault, we will extend your subscription validity on a pro-rata basis.

This Subscription Terms are governed by the following regulations (as applicable based on your location):

• Mainland China: Consumer Rights Protection Law, Online Trading Supervision and Administration Measures, E-Commerce Law;
• EU/EEA: Consumer Rights Directive (2011/83/EU), Digital Content and Services Directive (2019/770/EU);
• California (USA): California Automatic Renewal Law (BPC §§ 17600–17606);
• Other regions: Applicable local consumer protection laws.

These terms do not exclude or limit any mandatory rights afforded to consumers under applicable law.

If you have any questions about your subscription, encounter payment issues, or need help submitting a refund request, please contact: